This Cookie Policy explains how Hugo ApS ("Hugo") uses cookies and similar technologies when you use our marketing sites and the Hugo application.
1. What are cookies?
Cookies are small text files stored on your device. Similar technologies include local storage and pixels. They help us recognize your browser, maintain sessions, remember preferences, understand usage, and secure our Services.
2. Who sets cookies?
- First-party cookies are set by Hugo domains you visit (e.g. session and preference cookies).
- Third-party cookies may be set by analytics or security vendors we use, subject to their policies.
3. Categories we use
- Strictly necessary: required for core functionality such as authentication, load balancing, and security. These cannot be disabled without breaking the Services and are not subject to consent.
- Functional: remember choices like theme, locale, or UI preferences (stored in your browser's local storage).
- Optional analytics & diagnostics: with your consent we enable error diagnostics and session replay through Sentry to reproduce and fix problems. Session replays mask text, inputs, and media. These load only after you opt in via our consent banner.
We do not use advertising or cross-site marketing cookies, and we do not load third-party analytics such as Google Analytics. Basic error monitoring (without personal data, IP addresses, or replay) may run to keep the Services secure and reliable under our legitimate interest.
4. Product authentication
When you sign in, our authentication provider stores session cookies (often named with a prefix such as sb-) to keep you logged in securely. These are essential for the application.
5. Your choices
On your first visit we show a consent banner so you can accept or reject optional analytics & diagnostics. Your choice is remembered, and optional tracking stays off unless you opt in. You can change or withdraw your choice at any time using the "Cookie settings" link in our website footer, which re-opens the banner. Withdrawing consent is as easy as giving it.
You can also control cookies through your browser settings (block, delete, or alert). Blocking strictly necessary cookies may prevent login or core features.
6. Do Not Track
There is no consistent industry standard for DNT signals; we treat privacy choices through available controls and applicable law.
7. Updates
We may update this Cookie Policy when our practices change. Check the "Last updated" date at the top of this page.
8. Contact
Questions: privacy@2ndnatures.org. For broader privacy practices, see our Privacy Policy.